Legal Notice

In compliance with current legislation on electronic commerce and digital services, the legal information for the website pokenakama.com is set out below:

Website owner:
Pokenakama
Contact email: [add email]
Registered office: [add physical address, if applicable]
NIF/CIF: [add number, if applicable]

Website purpose:
This website aims to market 3D printed products, especially figures, stands and items inspired by series, movies and video games, all of original creation and handcrafted production.

Intellectual and industrial property:
All content published on this website (text, images, logos, designs, videos, etc.) is the property of Pokenakama 3D or is used with the express permission of its owners. Its reproduction, in whole or in part, is prohibited without the express consent of the owner.

User responsibility:
Access to and use of this website is the responsibility of the user, who agrees to make appropriate use of the content and not to use it for illicit, illegal or activities contrary to good faith and public order.

Third-party links:
This website may contain links to external sites. Pokenakama is not responsible for the content, practices, or privacy policies of those sites.

Modifications:
Pokenakama reserves the right to modify, update, or delete any website content without prior notice.


TERMS AND CONDITIONS OF USE AND SERVICE

These terms govern access to and use of the online store pokenakama.com , as well as the conditions of purchase, shipping and returns of the products offered.


1. ACCEPTANCE OF THE TERMS

By accessing and using this website, you agree to these terms and conditions in full. If you do not agree with any of them, you must refrain from using this site.


2. PRODUCTS

The products offered on pokenakama.com are figures and accessories manufactured using 3D printing. Each item is designed and handcrafted, so slight variations may exist between products.

Information for each product, including price, images, materials and measurements, is available on its corresponding product page.


3. ORDERS AND PAYMENTS

To place an order, the user must follow the purchase process and provide the required information truthfully. Prices are expressed in euros (€) and include applicable taxes.

Available payment methods may include credit/debit card, PayPal, and other methods that will be specified during the checkout process. The order will not be processed until payment has been confirmed.


4. SHIPPING

Orders are prepared within an estimated [X] business days, depending on workload and product availability. Shipments are made via courier services, and delivery times vary depending on the geographical area.

Pokenakama is not responsible for delays caused by external factors such as logistical incidents or local holidays.


5. EXCHANGES AND RETURNS

As these are personalized or custom-made products, returns are not accepted except in the case of a defective product or an error in the order.

If the product arrives damaged or does not match the order, the customer must contact us within 7 calendar days of receipt to arrange a solution (replacement, repair or refund, as appropriate).


6. RESPONSIBILITY

Pokenakama is not responsible for any damages resulting from the misuse of purchased products, nor does it guarantee the constant availability of the website.


7. APPLICABLE LEGISLATION

These terms and conditions are governed by Spanish law. In the event of a dispute, both parties agree to submit to the jurisdiction of the courts and tribunals corresponding to the consumer's domicile.